Streets Consulting is committed to protecting the privacy and personal data of people who visit our website, contact us, request information, submit a LinkedIn Lead Gen Form, or otherwise interact with us in a professional capacity.

This notice explains what personal data we collect, how we use it, how we keep it secure, how long we retain it and the rights available to you under the UK General Data Protection Regulation (GDPR) and other applicable data-protection law.

For the purposes of this notice, personal data means information that identifies you, or could reasonably be used to identify you. This can include your name, email address, company, job title and other professional contact details.

We may update this notice from time to time. The current version will always be available on our website.

1. Who we are
Streets Consulting is the controller responsible for the personal data described in this notice.

Business name: Streets Consulting
Legal entity name: Streets Consulting Limited
Company number: 06397336
Registered office address: 249 Cranbrook Road, Ilford, Essex, IG1 4TG
Contact email: info@streetsconsulting.com
If you have a question about this notice, wish to exercise your data-protection rights or have a concern about how we use your information, please contact us at the email address above.

2. How we collect personal data
We collect limited personal data when you choose to interact with us.

We may collect information:

• When you submit a contact form on our website.
• When you send us an email or otherwise contact us directly.
• When you request information, a consultation, a proposal, a report or another resource.
• When you submit a LinkedIn Lead Gen Form connected with Streets Consulting advertising or content.
• Automatically, through website analytics tools, when you visit our website.
• From information you make publicly available in a professional context, where relevant to a business enquiry or potential professional relationship.
  
  

We do not intentionally collect special-category personal data, such as information about health, ethnicity, political views, religious beliefs, trade-union membership, sexual orientation or criminal convictions. Please do not include this type of information in a contact form or email unless it is strictly necessary and we have specifically asked for it.

3. What information we collect

The information we collect depends on how you interact with us.

If you use our website, we may collect limited analytics information such as pages visited, links clicked, the site or search engine that referred you to us, browser type, device type, approximate location, IP address or a pseudonymous online identifier, and the date and time of your visit.

If you contact us or complete a website form, we may collect your name, email address, company name, job title, telephone number (if supplied), the content of your message and any other information you choose to provide.

If you submit a LinkedIn Lead Gen Form, LinkedIn may provide us with the information you submit through that form. Depending on the form, this may include your name, email address, company, job title, location and answers to any relevant qualifying questions.

We only ask for information that is relevant to the enquiry, resource, event, service or communication in question.

4. Our lawful basis for using personal data

We only use personal data where we have a lawful basis to do so.

Depending on the circumstances, we may rely on:

• Our legitimate interests in operating and developing our business, responding to enquiries, maintaining professional relationships and communicating relevant information about our services, research, events and expertise;
• Taking steps at your request before entering into a contract, or performing a contract with you or your organisation;
• Compliance with a legal or regulatory obligation; or
• Your consent, where consent is required by law, including for certain cookies or marketing communications.
  
  

Where we rely on legitimate interests, we consider whether our use of the information is reasonable, proportionate and consistent with your expectations.

5. Website analytics and cookies

We use website analytics to understand how visitors use our website and to help us improve its content, structure, performance and usability.

Analytics information is used in an aggregated or pseudonymised form wherever possible. We do not use website analytics to identify individual visitors unless they separately choose to provide their details through a form or direct enquiry.

Our website may use cookies or similar technologies. Where required by law, we will ask for your consent before using non-essential cookies, including analytics cookies. You can manage your cookie preferences through  Cookie Policy.

The Information Commissioner’s Office notes that website analytics are commonly used to understand visitor behaviour and improve a website, but that consent is generally required before placing non-essential analytics cookies on a visitor’s device.

5. How we use personal data

We may use your personal data for the following purposes:

• To respond to a message, enquiry, request for information or request for a meeting.
• To send you a report, guide, newsletter, event information or other resource you have requested.
• To discuss whether Streets Consulting’s services may be relevant to you or your organisation.
• To manage and maintain professional communications and records.
• To send relevant information about Streets Consulting’s services, expertise, research, events and updates, where permitted by law.
• To maintain a record of marketing preferences, unsubscribes and requests not to be contacted.
• To understand how our website and marketing activity are performing and make improvements.
• To meet legal, regulatory, accounting or record-keeping obligations.
• To protect the security, integrity and proper operation of our website, email systems and business operations.
  
  

We do not sell, rent or trade personal data.

Where we use personal data for business development or direct marketing, we do so only where permitted by law and where we reasonably believe the communication may be relevant to your role, organisation or stated area of interest.

6. Marketing communications

If you contact us, download a resource or submit a LinkedIn Lead Gen Form, we may contact you about your enquiry or stated area of interest. Where permitted by law, we may also send you relevant professional information about Streets Consulting’s services, insights, events or content which we reasonably believe may be relevant to your role or organisation.

We aim to ensure that our communications are relevant and proportionate and do not send marketing communications where we know that you have asked us not to do so.

We aim to ensure that any communication is relevant to your role, organisation or stated interest.

You can ask us to stop sending marketing communications at any time. You can do this by clicking the unsubscribe link in an email, replying to an email with an opt-out request, or emailing us at info@streetsconsulting.com.

If you ask not to receive marketing, we will retain limited information about your request so that we can make sure we respect it in the future.

7. Who we share personal data with

We may share personal data with trusted service providers that help us operate our website, email, CRM, analytics, marketing and other business systems, including platforms such as LinkedIn.

These providers may process personal data only as necessary to provide their services to us and in accordance with applicable data-protection law.

We may also disclose personal data where required by law, to professional advisers acting on our behalf, or in connection with a reorganisation, sale or transfer of all or part of our business.

We do not sell personal data.

8. How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to maintain appropriate business records and meet legal, accounting or regulatory obligations.

We periodically review marketing and business-development contacts and remove or update information where it is no longer relevant.

If you ask us not to contact you for marketing purposes, we may retain limited information about your request so that we can continue to respect your preference.

 9. Your rights

Depending on the circumstances, you may have the right to:

• Access the personal data we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your personal data;
• Ask us to restrict how we use your personal data;
• Object to certain uses of your personal data;
• Request the transfer of certain information; and
• Withdraw consent where we rely on consent.
  
  

You have the right to object at any time to the use of your personal data for direct marketing.

To exercise any of these rights or if you have concerns about how we use your personal data, we encourage you to contact us first at info@streetsconsulting.com so that we can try to resolve the matter